Privacy Policy
Last Updated: 13 October 2026
At Beyond Big Day, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you use our website, request quotations, book event services or register as a supplier.
1. Information We Collect
We may collect the following information:
Personal Details: Name, email address, telephone number and account information.
Event Requirements: Event type, date, location, budget, guest numbers and specific requirements.
Supplier Details: Business information, service listings, contact details and verification documents.
Booking Information: Services booked, transaction details, payment status and booking history.
Technical Data: IP address, browser information, cookies and website activity.
2. How We Use Your Information
We use your information to:
Create and manage customer and supplier accounts.
Connect customers with relevant event suppliers.
Process quotation requests, bookings and free consultations.
Manage supplier subscriptions and payments.
Provide customer support and service notifications.
Improve website functionality and security.
Send marketing communications where legally permitted.
We process personal data under applicable UK data protection laws, relying on contractual necessity, legal obligations, legitimate interests or consent, as appropriate.
3. Sharing Your Information
When you submit a quotation request, relevant event details and contact information are shared with the supplier or suppliers you select.
Booking information is shared with the relevant supplier to facilitate your service.
We may also share necessary information with trusted providers supporting payments, hosting and website operations.
We do not sell your personal information to third parties for their independent marketing purposes.
Suppliers receiving your information are responsible for complying with applicable data protection laws.
4. Payments and Subscriptions
Payments and subscription transactions may be processed through secure third-party payment providers.
We may retain transaction records for accounting, customer support and legal compliance.
Payment providers process financial information according to their own privacy policies.
5. WhatsApp and External Services
Some suppliers offer direct communication through WhatsApp.
When you use this feature, your communications may be processed by WhatsApp and the selected supplier under their respective privacy practices.
Beyond Big Day does not control communications exchanged independently outside its platform.
6. Cookies
We use cookies and similar technologies to support website functionality, security and user experience.
Non-essential cookies, including analytics or advertising cookies, will only be used where the required consent has been obtained.
You can manage your cookie preferences through available website controls.
7. Data Security and Retention
We use appropriate technical and organisational safeguards to protect your personal information.
We retain personal data only for as long as necessary to provide our services, meet legal obligations, resolve disputes and maintain appropriate business records.
Where personal information is transferred outside the UK, we apply safeguards required by applicable data protection law.
8. Your Privacy Rights
Under UK data protection law, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Restrict or object to certain processing.
Request transfer of eligible personal data.
Withdraw consent where processing relies on consent.
To exercise your rights, contact admin@beyondbigday.com.
You may also raise concerns with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.
9. Marketing Communications
We may send relevant platform updates, offers and promotional communications where permitted by law.
You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.
Essential booking, account and subscription notifications may still be sent.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.
Any updates will be published on this page with a revised date.
11. Contact Us
For privacy enquiries, data access requests or concerns about your personal information, please contact:
Beyond Big Day
Website: https://beyondbigday.com/
Email: admin@beyondbigday.com
